Contact information

Do you have questions or need help? Our customer service is ready to assist you with everything from questions about products and orders to returns and general advice.

We strive to respond to all inquiries within one business day.

If your inquiry concerns an existing order, please provide your order number so we can assist you faster.

Contact Information

• 📧 Email: info@concept-odense.com
• 📞 Phone: +31 85 083 0017
• 📝 Contact Form: Write to us here

Our customer service is available to all customers within our active markets: Denmark, Germany, Austria, Sweden, Italy, Spain, and France.

Opening Hours

• Monday – Friday: 09:00 – 17:00 (CET)
• Saturday, Sunday, and public holidays: closed

Inquiries received outside opening hours will be answered on the next business day.

Company Address

Paxtonstraat 3N
8013 RP Zwolle, Netherlands

Note: The address is used solely as a company address and does not serve as a visit or return address. Return shipments must be reported in advance, after which the correct return address will be provided by email.